Client Support
(844) 803-5862
Sales Inquiries
(888) 774-5862
(844) 803-5862
(888) 774-5862
At Luna Tech, we redefine IT for businesses with simplicity, transparency, and value. Unlike other providers, we publish our pricing and include essentials like printers, firewalls, proactive monitoring, and security software in every plan. With unlimited support, risk-free engagements, and immediate integration, your business benefits from day one.
Whether you need break-fix support, a fully managed IT solution, or enterprise-grade cybersecurity, Luna Tech ensures your technology runs smoothly so you can focus on your business.
Luna Tech offers IT support to fit every need and budget. From the fully unlimited Platinum plan to occasional per-hour Break-Fix service, our Managed IT Plans include unlimited remote support, 24/7 proactive monitoring and maintenance, and access to friendly, expert technicians. Plans are priced per device or per user, whichever is greater, and include printers and networking equipment. Compare our Platinum, Gold, Silver, and Break-Fix options to find the solution that ensures your IT environment stays secure, efficient, and fully supported.
4 / $476
Included
Unlimited
Unlimited
Unlimited
Unlimited
24/7/365
Included
First-in-Line
Included
Included
Included
Included*
Included
Included
Included
1 weekend project/month included**
6 / $420
Included
Unlimited
$85 / hour
$85 / hour
$15 / TB / month
Mon-Fri 7-7 After-Hours Paging
Included
Above Silver
$6 per mailbox
$190 / hr
Included
Quoted separately**
8 / $400
Included
Unlimited
$105 / hour
$105 / hour
$20 / TB / month
Mon-Fri 7-7
Included
Above Break-Fix
$6 per mailbox
Quoted separately**
n/a
none
$175 / hour
$175 / hour
$175 / hour
$35 / TB / month
Mon-Fri 9-5
Premium $6.00
1st Come 1st Serve
$6 per mailbox
Quoted separately**
* Included licenses are provided up to Microsoft 365 Business Standard.
** Special Projects & Upgrades are planned, non-routine changes that occur outside of business hours and require at least 1 hour of scheduled follow-up time during business hours. Examples include Microsoft 365 migrations, new server setups, and on-site network hardware changes. Projects are scoped and scheduled in advance. Expedited scheduling is available at additional cost.
Luna Tech delivers IT and cybersecurity services designed to simplify technology and protect your business. Our transparent, proactive, and reliable approach ensures that every client receives immediate value, long-term stability, and peace of mind. Here are the key reasons businesses trust Luna Tech:
What we quote is what you pay. Our pricing is fully transparent with no hidden fees.
Enterprise-grade cybersecurity is included by default in every plan, not sold as an add-on.
Continuous monitoring and maintenance prevent downtime before it affects your business.
We focus on fixing underlying issues to reduce repeat problems and improve system reliability.
Support starts day one with no onboarding fees or forced migrations.
Scalable plans, break-fix, and hourly options adapt as your business grows.
FAQs
NO! We earn your business every month
Yes! We will simply bill for the minimum amount.
To ensure the entire IT environment is protected, we must insist that all devices connected to the network are under management with endpoint protection.
No! We believe everyone should benefit from the plan immediately. Any onboarding projects or tasks outside of low-voltage work or light construction (such as mounting equipment, running wires, etc.) to bring an environment up to speed are included.
Vendor Support means we will act on your behalf to solve problems with your technology vendors. Whether that’s Office 365, your internet provider, copier lessor, telephone carrier, and more. Vendor Support is only included for our Platinum clients. It is charged at the break-fix rate for any other plan.
Drive time is calculated one-way from the office to the client. We do not charge for a round-trip. For our Northern California customers, the clock starts near the Sacramento Executive Airport. For our Central Texas clients, the clock starts near the Bar W Marketplace shopping center at Highway 29 and Ronald Reagan Blvd east of Liberty Hill. Platinum drive time is limited to 1 hour one-way per appointment. Additional time spent driving is billed at Gold drive-time rates.
Yes. Outside of a technician’s valuable time, there are back-office administrative tasks, software subscriptions, and other expenses that equip us to offer the best customer support we can. Therefore, our policy is to charge a 1/2 hour minimum for remote support and a 1 hour minimum for on-site support rendered.
We do not certify businesses for compliance. If you are required to maintain vulnerability scanning, risk assessments, and written incident response plans, we charge $11 per user or device (whichever is greater) per month. We can help with FTC Safeguards compliance and cybersecurity insurance compliance.
Special Projects & Upgrades cover planned, non-routine IT work that falls outside of standard day-to-day support and is carefully scoped to reduce disruption to your business operations. These projects often include upgrading or reconfiguring third-party software in a way that preserves workflows, minimizes downtime, and avoids interference with critical daily activities. Examples include platform migrations such as moving from Google Workspace to Microsoft 365, email system restructures, server replacements, major hardware refreshes, and network redesigns. Special projects are typically scheduled in advance, tested where possible, and executed during low-impact windows to protect productivity. They often involve additional planning, coordination with vendors, data validation, and post-project verification to ensure everything functions as expected. Because these efforts require concentrated time, specialized expertise, and elevated risk management, they are priced separately from standard support plans. Full details, scope, and timelines are clearly defined upfront so there are no surprises and expectations remain aligned.
Protect your business with Luna Tech’s proactive IT and cybersecurity services. Our team ensures your data, systems, and networks are secure while keeping your operations running smoothly. From small break-fix requests to fully managed IT support, we deliver solutions that fit your business size and needs.
With scalable, transparent services, Luna Tech provides reliable IT and VoIP support designed to prevent disruptions before they affect productivity. Focus on growing your business while we handle your technology. Call (844) 803-5862 today to discuss a plan that safeguards your business and keeps it running efficiently.